Documentation Hub
Guides, tutorials, and troubleshooting for the Orion Stars backend system.
Getting Started
Initial setup and basics
Player Management
Handle player accounts
- How to Create a New Player Account
- Resetting a Player Password
- Unbinding a Player Device
- Suspending or Banning a Player
- Viewing Player Game History
Transactions and Credits
Moving money in the system
- How to Add Credits to a Player
- Redeeming Player Winnings
- Transferring Credits Between Stores
- Checking Your Available Balance
- Reversing an Accidental Transfer
Reports and Operations
End of day balancing
- Generating a Daily Shift Report
- Reading the Profit & Loss Statement
- Tracking Cashier Activity
- Exporting Reports for Accounting
Account Management
Security and settings
- Changing Your Agent Password
- Setting Account Limits
- Understanding Rake and Percentages
- Updating Business Information
- Sub-agent Creation Guide
Troubleshooting
Fixing common issues
- Fixing 'Account Locked' Errors
- Why is the Backend Showing a Blank Page?
- Credits Not Appearing After Transfer
- Player App Won't Connect
- Report Numbers Don't Match
- Browser Compatibility Guide
Articles marked with a clock icon are in progress. Check back or contact our team for immediate assistance.
